Privacy policy
Last updated: 15.05.2026
This Privacy Policy describes how Blanca Negra (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website and online store.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
When you visit the website, place an order, contact us, or interact with the store, we may collect certain personal information, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment confirmation details
- Order information
- Any information you choose to provide when contacting us
We may also automatically collect certain technical information through cookies and analytics tools, such as:
- IP address
- Browser type
- Device information
- Pages visited and interactions with the website
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you regarding your order or customer support requests
- Improve the website and shopping experience
- Prevent fraudulent or malicious activity
- Send marketing emails or updates if you have chosen to receive them
Payments
Payments are processed securely through third-party payment providers. We do not store your full payment card information on our servers.
Cookies
This website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and support marketing and advertising activities.
You can choose to disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.
For more information about Shopify cookies, please visit:
https://www.shopify.com/legal/cookies
Third-Party Services
We may share necessary information with trusted third-party service providers that help operate the store, including:
- Shopify
- Payment providers
- Shipping and fulfillment partners
- Analytics and advertising providers
These third parties only receive the information necessary to perform their services.
Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights (GDPR)
If you are located in the European Union, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request a copy of your data
To exercise any of these rights, please contact us using the email below.
You also have the right to lodge a complaint with your local data protection authority.
Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
This website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.
Contact
If you have any questions regarding this Privacy Policy or your personal data, you can contact us at: